CARRIAGE TERMS

At nithyaveggies.uk, operated by NITHYAVEGGIES LIMITED, we are committed to delivering your orders safely and efficiently across the United Kingdom and international destinations where applicable. This Shipping Policy outlines our delivery process, timeframes, and logistics partners.

Order Processing

All orders are processed within 1–2 business days after payment confirmation. Orders are not processed or shipped on weekends or public holidays.

Shipping Methods

We primarily use reliable UK and international logistics providers to ensure fast and secure delivery. Depending on your location and order size, shipments may be handled by trusted carriers such as:

• Royal Mail
• Evri (formerly Hermes)
• DPD UK
• DHL Express (for international or expedited shipping)

Delivery Time

Estimated delivery times within the United Kingdom are typically:

• Standard Shipping: 2–5 business days after dispatch
• Express Shipping (if available): 1–3 business days after dispatch

International delivery times may vary depending on destination, customs clearance, and local courier services.

Shipping Costs

Shipping fees are calculated at checkout based on your delivery address and selected shipping method. Occasionally, we may offer promotional free shipping on eligible orders.

Tracking Information

Once your order has been shipped, you will receive a confirmation email containing your tracking number and instructions on how to track your package.

Delays and Exceptions

While we strive to ensure timely delivery, delays may occur due to factors beyond our control, including weather conditions, customs processing, or carrier delays. We appreciate your understanding in such cases.

Lost or Damaged Packages

If your package is lost or arrives damaged, please contact our support team immediately at leonLong281@hotmail.com so we can assist you in resolving the issue with the carrier.

If you have any questions regarding shipping, please contact us at nithyaveggies.uk customer service.

Thank you for shopping with us.