REFUND POLICY

At nithyaveggies.uk, operated by NITHYAVEGGIES LIMITED, we aim to ensure customer satisfaction with every purchase. If you are not completely satisfied with your order, you may request a return or refund under the terms outlined below.

Return Eligibility

To be eligible for a return and refund, items must:

• Be returned within the specified return period after delivery
• Be unused, unworn, and in original condition
• Include all original packaging and tags (if applicable)

Items that are damaged due to misuse or not in their original condition may not be eligible for a refund.

Return Process

To initiate a return, please contact our customer service team at leonLong281@hotmail.com with your order details. Once your return request is approved, you will receive instructions on how to send your item back.

Return Address

All approved returns must be sent to the following address:

NITHYAVEGGIES LIMITED
16 Finham Green Road
Coventry, England
CV3 6EP
United Kingdom

Refunds

Once your returned item has been received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within a few business days.

Shipping Costs for Returns

• If the return is due to a defective or incorrect item, return shipping costs will be covered by us.
• For non-defective returns (such as change of mind), the customer is responsible for return shipping costs.

Late or Missing Refunds

If you have not received your refund within the expected timeframe, please check with your bank or payment provider first. If the issue persists, contact us for further assistance.

For any questions regarding refunds or returns, please contact us at nithyaveggies.uk support.

Thank you for shopping with us.